Terrible pathetic service !

<p>I've being communicating with them directly regarding my adh claim , this has being a painful experience it took about 8 calls and constant follow up from my side to find out what's going on through the whole process , eventually they say a courier will be out today to uplift the phone from my residence , I call them now after paying my helper to be home the entire day and they advise it will only be uplifted on monday with no gaurantee . I request to speak to the manager ketiwe khoulakale who refused to take my call claiming she was in a meeting I request then to speak her manager Lisa lindeqe who is convientently unavailable and cannot assist I request then to speak to her boss Sung yong hong <span style="font-family: SamsungIFRg, Arial, sans-serif;"><span style="font-size: 16px; line-height: 16px; background-color: #f9f9f9;"> who is also not available to assist ... it seems like not one person in the company is able to assist .</span></span></p>