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Replies (4)
Samsung South Africa's replyOfficial
24 Apr 2023, 14:55Good day Bob
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply24 Apr 2023, 14:55
Official
Good day Bob
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
bS
bob S's updateReviewer Update
24 Apr 2023, 14:57- No feedback. Issue not resolved. Is this an example of false advertising?
bS
bob S's update24 Apr 2023, 14:57
Reviewer Update
- No feedback. Issue not resolved. Is this an example of false advertising?
bS
bob S's updateReviewer Update
24 Apr 2023, 14:58Absolutely terrible service from Samsung. Maybe they just don't care!
bS
bob S's update24 Apr 2023, 14:58
Reviewer Update
Absolutely terrible service from Samsung. Maybe they just don't care!
Samsung South Africa's replyOfficial
24 Apr 2023, 16:02Thank you for posting your comment,
We do apologize for the inconvenience and undue frustration, this has caused
We request that you share with us your name, contact number ,claim number and the proof of purchase, to tellus @ samsung . com and we'll be in touch to resolve.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
We do apologize for the inconvenience and undue frustration, this has caused
We request that you share with us your name, contact number ,claim number and the proof of purchase, to tellus @ samsung . com and we'll be in touch to resolve.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply24 Apr 2023, 16:02
Official
Thank you for posting your comment,
We do apologize for the inconvenience and undue frustration, this has caused
We request that you share with us your name, contact number ,claim number and the proof of purchase, to tellus @ samsung . com and we'll be in touch to resolve.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM
We do apologize for the inconvenience and undue frustration, this has caused
We request that you share with us your name, contact number ,claim number and the proof of purchase, to tellus @ samsung . com and we'll be in touch to resolve.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
^NM