Terrible customer service on Samsung Neo QLED 8k not working within 4 months

Good day,

I am so so upset with Samsung. I bought a QLED TV in 2019. It started showing white light spots on the screen. I called them and they told me that it cannot be repaired. I went to the Samsung store at Menlyn and bought the latest Neo QLED 8k TV. 2 weeks back the smartt remote started not working properly. It works for a few clicks, stops. we reboot the TV it works again. The only thing working consistently is the on/off button. The navigation works for a few clicks and stops. We called Samsung they directed us on how to pair and upair the remote that did not work either. We have been waiting for more than a week suffering with a remote problem after paying R30 000 for this nonsense TV. Their call center tells me they had no technicians covering centurion. I would like my money back I will never buy Samsung QLED tvs and I do not recommend it to anyone. Terrible customer services. A R30 000 TV stops working within 4 months. *******!!!! wMenlyn s