1 reviews | Active since Sept 2013
Terrible customer service and no feedback
Good day. I placed an order online the samsung rewards store at the end of July for a Gear Controller and emailed support but no response and still no feedback with regards to when im getting my item but all my details and information is captured and has been processing wver since July. Please get back to me as I'm very disappointed in this long wait. Thanks.
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We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP