Terrible Customer service

<p>I gave my Samsung s6 edge in for repairs on the 8th of JANUARY 2017.</p> <p>I have as of yet not heard from Samsung after they assured me my repairs would take no longer than 3-5 working days. It has been a month now.</p> <p>A month without any correspondence informing me about the situation. This is really unacceptable!! </p> <p>When I contacted Samsung they were unable to tell me when my phone would be repaired, what the problem was and when it would be send back to me.</p> <p> </p> <p>The phone I am referring to above is one Samsung send me after my previous Samsung model got extracted for being a faulty batch. I am now having the exact same problems with this one. </p> <p> </p> <p>I have always been pro Samsung but asof now I am highly unsatisfied and will never again buy any Samsung products. </p> <p> </p> <p> </p>