IM
Itumeleng M
1 reviews | Active since Feb 2021
06 May 2022, 12:43
Taken for a fool
Never been disappointed and disrespected by a service provider like Samsung, I've been dealing with this issue since march and to this day it hasn't not been resolved. I was taken for a fool i was told the matter have been resolved and a consultant for promotions department will contact me for waybill details. I am taking Samsung to Ombudsman for a pathetic service.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
06 May 2022, 13:43Good day Itumeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply06 May 2022, 13:43
Official
Good day Itumeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM