1 reviews | Active since Jul 2016

08 Jul 2016, 16:04

Tablet repairs

<p>I booked in my Tablet (Model: SM-T535) for screen repairs on the 03 June 2016. Till to date I haven’t received any feedback and no quote. I have called more than four times and each time I am told that the quote was e-mailed and then they verify my e-mail adddress to me and vow to resend the quote. No e-mail received.</p> <p>People I spoke to was Martin and Xolani and a lady forgot her name - on ********** 600</p> <p> </p> <p> </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Jul 2016, 17:55
Official

Hello Duduzile Tshabalala

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number: ********** 448
Regards