1 reviews | Active since Aug 2010
Syncing a Myth
I had a Galaxy S3 and had no problem syncing my device with MS Outlook using the Samsung Kies software. Then I switched to Windows 10 and my problems started I kept getting the message: “An unknown error occurred while accessing Outlook.” So after much complaint to Samsung without any resolution, I bought a new phone A Samsung Galaxy A5. I then downloaded the Kies 3 software and the Smart switch software and when I try to sync now, I get a message: “Error loading type Library/DLL.” I am at my wits end! Neither Microsoft or Samsung seems to know what to do. All I get is: Uninstall and reinstall the software Is the software compatible with Windows 10 Have you performed a rescan etc., etc.
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the issues you have had with syncing with your Windows 10 operating system. We will be sure to look into this and provide further feedback shortly.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the issues you have had with syncing with your Windows 10 operating system. We will be sure to look into this and provide further feedback shortly.
Kind Regards
Samsung South Africa