YB
Yushrah B
1 reviews | Active since Jan 2015
28 Jan 2015, 10:14
swollen battery
I am from Mauritius and bought a samsung galaxy s4 (GT-i9500) 4 months ago (september 2014). the battery has now seriously swollen over the past few days and the screen is slightly bulging out. it overheats a lot and drains real fast.<br> The battery S/N starts with AA and not BD as from the various reports.<br> could you please help me find a replacement battery here in Mauritius. I believe the warranty for batteries is of 6 months.<br> Thanks
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Replies (1)Samsung South Africa's replyOfficial
28 Jan 2015, 11:53Hello ybay,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply28 Jan 2015, 11:53
Official
Hello ybay,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
