SN
Sindiswa N
1 reviews | Active since Dec 2013
21 Mar 2015, 21:37
swollen battery
My samsung S4 battery started overheating and swelling,Ive nevr seen a battery do this,surely this is not my fault and the battery should be replaced for free,but when I went to the Samsung ar Clear water mall I was told to buy a battery for R600 odd rand and no one mentioned that the battery was found to be faulty and now Im bearing the costs of this,its not fair.
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Samsung South Africa's replyOfficial
23 Mar 2015, 08:45Hello SindiswaN,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply23 Mar 2015, 08:45
Official
Hello SindiswaN,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa