1 reviews | Active since Jun 2012
Swelling battery
Hello Peter, <br> <br> Earlier this year (Feb-March) I purchased a Samsung Trend Plus cellphone, MODEL: GT-S7580. <br> Ever since I had been having issues with the battery life, it has never for one full day, regardless of the fact that I use the phone or not. Recently the situation has deteriorated, the battery is swollen and it literally gets flat in less than two hours after being fully charged. Once it hits 60% it literally counts down to low battery then shuts down within 5 minutes. <br> <br> I would like to know what can I do to get help as I believe the phone is still under warranty. I purchased it at Foschini stores in Maponya Mall Soweto, it was a cash purchase. I still have all the paper work, receipts and all. <br> <br> Thanks, <br> Luyanda
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
