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Cois H
1 reviews | Active since Mar 2017
14 Jan 2020, 16:47
Super bad service
Paying SamsungCare insurance every month. Almost a week now trying to claim without any success. The only answer when phoning is they will escalate it. Seems like only one manager that can approve it. I wouldnt recommend this to anyone
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Samsung South Africa's replyOfficial
14 Jan 2020, 16:49Good day Cois
We are sorry to hear about your experience.
We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with your contact details or alternatively email us on tellus @ samsung . com.
Kind regards,
The SamsungSA Team:^TM
Samsung South Africa's reply14 Jan 2020, 16:49
Official
Good day Cois
We are sorry to hear about your experience.
We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with your contact details or alternatively email us on tellus @ samsung . com.
Kind regards,
The SamsungSA Team:^TM