RS
Reagan S

1 reviews | Active since Feb 2014

16 May 2017, 09:32

****sung

<p>What point is a warranty when your repair centres deliver absolute shocking service.</p> <p>Been phoning constantly to get my sons s7 edge from your tygervalley repair centre and everytime my details get taken and told they will call me back now then they never do.</p> <p>My sons friend took hes phone in two days after my son and he received hes back 4 days ago but your *********** staff in tygervalley cant give me any feedback.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jun 2017, 18:03
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA