Sumsung Screen Replacement

<p>When to samsumg shop at the grove mall pta to get my screen replacement after they phoned me to tell me the stock has arrived</p> <p>i get there they tell me before they can do the replacement i need prove off purchase and the imei number</p> <p>i phone mtn the service provider and they send me and email with the imei number and the date off purchase</p> <p>the people at the shop tell me this is no good because i need the actual slip off the purchase of the phone</p> <p>i think this is bad service my where will i get n slip and what more prove is there if mtn email me the info and they spoke with the person at the shop</p> <p>my phone will be 1 year old on 6 august and i hope you can resolve this problem</p> <p> </p> <p>Below is the email</p> <p> </p> <p>Good Day </p> <p> </p> <p> </p> <p>You first took out the contract on the 6th August 2015 and termination date 6 August 2017</p> <p>imei : ********** ********** 0</p> <p> </p> <p>Kind Regards </p> <p> </p> <p>Zimkhitha Nyovane </p> <p> </p> <p>"This email is confidential. If you have received it in error, you are on notice of its status. Please notify us immediately by reply email and then delete this message from your system. Please do not copy it or use it for any purpose, or disclose its contents to any other person as to do so could be a breach of confidentiality. Thank you for your co-operation. "</p> <p><br /> “The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information from MTN Group. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, is strictly prohibited. If you receive this email in error, please notify MTN Group immediately and delete it. MTN Group does not accept any liability or responsibility if action is taken in reliance on the contents of this information . Note that all personal emails are not authorized by MTN Group. ” </p> <p> </p>