MN
Methembe N
1 reviews | Active since Apr 2018
29 Jan 2026, 19:37
Sumsung S series NoService issue
Sumsung is aware most of the S series lost service and needs a replacement after its software update, they do not want to help us , all they do is refer us to their costly technicians
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
29 Jan 2026, 19:39Good day Methembe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Jan 2026, 19:39
Official
Good day Methembe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
MN
Methembe N's updateReviewer Update
29 Jan 2026, 20:13Hopefully because we buy these phones very expensive to go through such, now I cannot even use my main Sim or the phone itself, thousands of rands down the drain
MN
Methembe N's update29 Jan 2026, 20:13
Reviewer Update
Hopefully because we buy these phones very expensive to go through such, now I cannot even use my main Sim or the phone itself, thousands of rands down the drain
MN
Methembe N's updateReviewer Update
30 Jan 2026, 20:20Please do as we know sumsung is aware of this issue very well, they just chose to ignore us
MN
Methembe N's update30 Jan 2026, 20:20
Reviewer Update
Please do as we know sumsung is aware of this issue very well, they just chose to ignore us
MN
Methembe N's updateReviewer Update
18 Feb 2026, 05:03Still no feedback
MN
Methembe N's update18 Feb 2026, 05:03
Reviewer Update
Still no feedback