pM
pfunani M
1 reviews | Active since Oct 2020
05 Nov 2020, 11:36
Sumsung phone factory fault is killing my business...
I'm having a problem with sumsung repairs Centre or cellphone , my phone when to sumsung for fixing since August due to factory fault, it came back from repairs 3 weeks ago with another fault. I really need help, since August I don't have a phone because I bought a phone that had factory fault. I really need a phone ASAP..... I bought that phone for business use. Now I'm stack.
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
05 Nov 2020, 12:05Good Day Pfunani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
NM
NM
Samsung South Africa's reply05 Nov 2020, 12:05
Official
Good Day Pfunani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
NM
NM
pM
pfunani M's updateReviewer Update
05 Nov 2020, 12:26I will really appreciate that. I really need a phone
pM
pfunani M's update05 Nov 2020, 12:26
Reviewer Update
I will really appreciate that. I really need a phone