pM
promise M
1 reviews | Active since Nov 2020
12 May 2021, 06:19
Sumsung j4
Zero rating having same problem time again,my sumsung j4 has been giving me problems has been booked for repairs 5times but when i want the refund they tellme stories,5times with same problem imagine how frustrating that is,so i need sumsung to just refund my money so that i can buy better brand,im furious right night
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Samsung South Africa's replyOfficial
12 May 2021, 07:25 Good morning Promise,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply12 May 2021, 07:25
Official
Good morning Promise,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS