MP
Marcia P
1 reviews | Active since Jul 2023
13 Jul 2023, 20:23
Sumsung and TrimTronic service repair Center
I bought a T V ( sumsung) @ game. The TV never played at the house apparently the screen is cracked. I bought the TV on special for R8999.. They came and collected the TV, THE report is that the screen is crecked and to replace the screen is R9253. 40.
They use a campany called TrimTronic service repair Center
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Samsung South Africa's replyOfficial
14 Jul 2023, 07:01Good day Marcia
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply14 Jul 2023, 07:01
Official
Good day Marcia
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM