tS
thomas S

1 reviews | Active since Jun 2013

14 Aug 2023, 10:05

Sucky Sung will Not Refund you

After 18 days Sucky-Sung is yet to refund me. This is a reminder to Not use Samsung E-store they are the worst company on earth

0
Replies (5)
Samsung South Africa
Samsung South Africa's reply14 Aug 2023, 10:06
Official
Good day Thomas
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NM 
tS
thomas S's update14 Aug 2023, 10:09
Reviewer Update
NM

This is becoming ridicules, You and I know nothing will be done
tS
thomas S's update14 Aug 2023, 10:41
Reviewer Update
samsung online store south africa.

Is a ******** organization that purposefully delay refunds so they can sit on your money for as long as possible. They actually love refunds then they get their product back (faulty in my case) and keep your money in their hands collecting interest.

Well done Sucky-Sung on becoming a legitimate ******** organization. *****ing from your once loyal customers.

I hope at some point that a supplier does to you what you did to me.
Samsung South Africa
Samsung South Africa's reply14 Aug 2023, 13:54
Official
The issue has been escalated  to the respective team we will inform you once the matter has been resolved.^NM
tS
thomas S's update18 Aug 2023, 14:05
Reviewer Update
Very funny you should stop doing the hello peter replies and rather be a standup comedian.

I should stop thinking i'll ever see my money.