PM
Prudence M

1 reviews | Active since Feb 2017

03 Feb 2017, 16:33

Sucks

<p>Samsung Mall of Africa - your service over the phone really is bad. Your call (receiver) does not seem to have any phone manners nor telephone s****s (if there's any).</p> <p> </p> <p>You should look at taking your staff to refresher trainings from time to time.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Feb 2017, 12:47
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA