1 reviews | Active since Apr 2017
Such bad service
<p>I had the worst experience with Samsung, my phone went in for repairs it took forever, almost a month and a half. I never heard from Samsung, I had to always call to find out what's happening and I had to go to the store, I kept getting excuse after excuse. Eventually my husband got involved and finally got my phone back, I've never experienced such bad service. </p>
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Samsung Team.
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.