Substandard products and appalling after service

Good day<br> I would like to highlight my disappointment and dissatisfaction with Samsung and specifically their after sales service.<br> I have bought a Samsung television that slightly over approximately two years old. Over the past couple of months vertical lines have appeared on the screen that has progressively worst.<br> I contracted Samsung and was directed to their service centre. I subsequently booked the unit in for repairs and was informed via sms that there are no spares available for this unit. I need to highlight that this television is quite expensive and is just over two years old. Research has proven that \Most LCD/Plasma TVs last for a few years before problems such as loss of color