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riaande.beer riaande.beer

1 reviews | Active since Apr 2015

24 Apr 2023, 21:06

Sub Par product at exhuberant prices

I Bought a 70inch 4k tv from makro germiston on the 1st of August 2021. Samsung your tvs are the biggest ******* under the sun. Second Samsung TV, and barely passed the one year and 6 months mark and it stopped working. Now the in and out repairs process starts again because you make your products to barely last the pathetic 2 year warranty you provide. Utter ******* and will never support samsung and buy another samsung product. Have had both my Hisense tvs for more than 4 years and never a days problem. Sub par products at ridiculous prices. I regret making this purchase and supporting samsung. The pure inconvenience you cause your customers by not providing the best product possible is shocking to say the least, as always the consumer needs to run around to be able to use a product they paid for.

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Replies (2)
Samsung South Africa
Samsung South Africa's reply25 Apr 2023, 08:03
Official
Good day Riaan

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NM
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riaande.beer riaande.beer's update02 May 2023, 09:41
Reviewer Update
A FULL WEEK LATER AND NO WORD ON REPAIRS FROM TECHNOLOGIA. SAMSUNG, YOUR AFTER SALES SERVICE IS DISGUSTING. AND THEN YOU CLAIM FOR YOUR PRODUCTS TO BE POWERFULL AND EVERLASTING? JUST LIKE THE STARS YOU ARE DREAMING. Sub par products and even worse after sale service.