MD
Michelle D

1 reviews | Active since Oct 2012

11 Jan 2017, 08:52

Stock shortage

<p>You guys are ADVERTISING your new Coral Blue S7 Edge everywhere but you cannot get stock of it anywhere. I am so dissappointed. I went to Vodacom Store in Greenstone Mall on the weekend and they said they would received stock on Tuesday. Then on Tuesday I phone and they have received notification that the phones are on Back-Order and now I have to wait even longer. I was so excited to get my phone and now I am just left dissappointed. Please help find me my phone Samsung!!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Jan 2017, 14:59
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA