AM
Agatha M
1 reviews | Active since Nov 2017
04 Jan 2023, 10:24
stinking sercive
I am so so terribly angry and highly disappointed with the level of service from samsung,
I am being told that the repair of my machine has been cancelled after waiting for a whole month! really??
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
04 Jan 2023, 10:25Good morning Agatha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Samsung South Africa's reply04 Jan 2023, 10:25
Official
Good morning Agatha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;NM
Samsung South Africa's replyOfficial
04 Jan 2023, 10:47 Dear Agatha,
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards,
Samsung ZA
^;NP
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards,
Samsung ZA
^;NP
Samsung South Africa's reply04 Jan 2023, 10:47
Official
Dear Agatha,
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards,
Samsung ZA
^;NP
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support
Kind Regards,
Samsung ZA
^;NP