DC
Deon C
1 reviews | Active since Mar 2012
17 Dec 2025, 11:14
STILL WAITING SAMSUNG
Serious issues with the Black Friday Promotion I recently got a S25FE with the tablet promotional deal at MTN. The tablet is the S10 Tab Lite. After running around like a headless chicken and having no feedback from you on this promotion after I filled everything in on your platform we called and got told they items will be placed soon for courier. That was almost 2 weeks ago now. The number I has as ref is not working. I cant call your call centres because I cant get through after waiting for ages. WHERE ARE MY TABLETS!!!
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Samsung South Africa's replyOfficial
17 Dec 2025, 11:17Good day Deon
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply17 Dec 2025, 11:17
Official
Good day Deon
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM