RD
Rosalie D
1 reviews | Active since Sept 2009
04 Jan 2016, 12:15
Still waiting for Samsung Customer Service
I am still waiting for Samsung Customer service to respond to me regarding a complaint I made on 28 December. All I received was their standard response that customer service would respond and I am still waiting!!!!
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Samsung South Africa's replyOfficial
04 Jan 2016, 13:32Hello rosa****,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply04 Jan 2016, 13:32
Official
Hello rosa****,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team