MS
Morne S

1 reviews | Active since Mar 2016

29 Mar 2016, 21:32

Still waiting for my Samsung Gear VR

I'm still waiting for my Samsung Gear VR for more than 2 weeks, <br> I received the below notification on the 14th of March and I'm still waiting, no-one is replying to my emails.<br> <br> Please confirm the date for delivery.<br> <br> Congratulations - you are one of the first to own a Samsung Galaxy S7 edge and have qualified to receive a complimentary Gear VR headset! Your order details are confirmed below and your complimentary Samsung Gear VR is scheduled for processing.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Mar 2016, 10:32
Official
Hello Moorman,

Hello Morne Swanepoel

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number:***
Regards