DF
Devlin F
1 reviews | Active since Sept 2020
11 Jan 2021, 09:30
still waiting
still trash waiting for promotional items and its been 7 months of promising it will come. yeah bulls***. never trust the promos.
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Replies (4)
Samsung South Africa's replyOfficial
11 Jan 2021, 09:37Good Day Devlin,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply11 Jan 2021, 09:37
Official
Good Day Devlin,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
DF
Devlin F's updateReviewer Update
11 Jan 2021, 10:49got to love this bot replies
DF
Devlin F's update11 Jan 2021, 10:49
Reviewer Update
got to love this bot replies
Samsung South Africa's replyOfficial
13 Jan 2021, 09:57Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's reply13 Jan 2021, 09:57
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's replyOfficial
14 Jan 2021, 09:21Good Morning Devlin,
As per our telephonic conversation will you kindly send us the proof of purchase, so that we can request dispatch. Then email to zaservice @ samsung . com
Kind Regards,
SamsungZA
NM
As per our telephonic conversation will you kindly send us the proof of purchase, so that we can request dispatch. Then email to zaservice @ samsung . com
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply14 Jan 2021, 09:21
Official
Good Morning Devlin,
As per our telephonic conversation will you kindly send us the proof of purchase, so that we can request dispatch. Then email to zaservice @ samsung . com
Kind Regards,
SamsungZA
NM
As per our telephonic conversation will you kindly send us the proof of purchase, so that we can request dispatch. Then email to zaservice @ samsung . com
Kind Regards,
SamsungZA
NM