Still waiting ...

<p>I took my phone (S7) to Samsung Waterfront and was told in 2 to 3 days I would get feedback on the repairs required and if at any cost on the 19 of April 2017. I am a Vodacom contract client and the phone battery was swollen which led to the phone no longer being working. The phone was still within the period that it could be fixed by Samsung.</p> <p> </p> <p>The sim card was inside and there fore i have not been able to use my phone number. To date no one has called or even emailed me. When I call I am told that they will need to call another store and will get back to me. When i follow-up they claim that they unable to reach the technicians and it is now the 05/05. Please help this is unnaceptable ...even if it is being fixed no one seems to know ...</p>