1 reviews | Active since Aug 2016
Still waiting....
<p>I am still waiting for a technician to come and look at my fridge. its been 3 days since I logged and a query and contacted your call centre at least 4 times. who will pay for the spoiled food? I though Samsung was a premium Brand</p>
Hi Tshepo
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 868.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Tshepo
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 868.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team