CA
Colleen A
1 reviews | Active since Sept 2022
27 Sept 2022, 12:38
Still waiting 1 month later
So my first review was on 5th of this month. Up until today nobody has called me. It's almost a month later. My TV cannot be replaced because it doesn't qualify for it, so it has to be fixed up, again... Well what do u expect from Samsung? reading all this reviews I'll never purchase a Samsung product again. Finally been booked for a pick up and repair today. This people aren't even embarrassed of their service
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Samsung South Africa's replyOfficial
27 Sept 2022, 12:40Good day, Colleen.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to or escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to or escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.
Samsung South Africa's reply27 Sept 2022, 12:40
Official
Good day, Colleen.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to or escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to or escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.