EL
Erika L
1 reviews | Active since Nov 2012
15 Jan 2016, 14:06
Still not refunded for cancellation
Willie, branch Manager at Clearwater demanded that I forward him an email last night @ 18:41 with my banking details. He said he will refund me first thing this morning. I forwarded him the email as well as delivery report. He read the email @ 10:41 and then sms'd me @ 12:21 saying that it has been submitted and he is still waiting for a response? NO Immediate refund as promised? Will I be getting interest while waiting for my money?
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Samsung South Africa's replyOfficial
15 Jan 2016, 15:10Hello erikal1,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. (Reference number ***)
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. (Reference number ***)
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung
Samsung South Africa's reply15 Jan 2016, 15:10
Official
Hello erikal1,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. (Reference number ***)
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. (Reference number ***)
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung