1 reviews | Active since Sept 2014
STILL NOT FIXED
I have been to Bryantson 2 times for a phone that does not work. Both times informed that it has now been fixed. Initially I was told the reason it goes black while busy with it is because of software. A day after receiving it back did the same, this was to a point that it completely went black and there was no display. After a week I have received the phone and another problem now, the playstore application is not working. I am not prepared to send this phone to Bryanston for the third time. I don't want it repaired again I need a new phone thats not going to give be problems. I bought this phone because I trusted the brand, while people were insisting i buy an Iphone. \As per Consumer Protection Act: "A supplier cannot force a consumer to choose to have the goods repaired"
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
