1 reviews | Active since Nov 2016
Still no word from Samsung!! Why am I not surprised?
And the wait continues . . . Still no word from Samsung. No contact from Customer Care/Complaints. And still No exchange done on the factory fault still standing in the kitchen. I guess they are all taking a break or the whole company/department is down with the flu virus. Please come to the table with either a solution or at least some sorry excuse of an explanation.
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP