RC
Riaan C
1 reviews | Active since Mar 2009
03 Mar 2015, 16:49
STILL NO SERVICE
Despite my previous complaints I have not been assisted with a faulty charger. Siyabonga Skhosana promised that my charger would be delivered at my work address today but nothing happened.<br> <br> I am not sure how this company does business in South Africa?
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
04 Mar 2015, 10:59Hello rdc,
We have noted your concern, thank you for bringing this matter to our attention.
We believe that one of our Customer Services Executive has been in contact with you and the decision was the charger is at our warehouse and we are currently awaiting delivery. Once it has been delivered to us we will send it to you.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We believe that one of our Customer Services Executive has been in contact with you and the decision was the charger is at our warehouse and we are currently awaiting delivery. Once it has been delivered to us we will send it to you.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
Samsung South Africa's reply04 Mar 2015, 10:59
Official
Hello rdc,
We have noted your concern, thank you for bringing this matter to our attention.
We believe that one of our Customer Services Executive has been in contact with you and the decision was the charger is at our warehouse and we are currently awaiting delivery. Once it has been delivered to us we will send it to you.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We believe that one of our Customer Services Executive has been in contact with you and the decision was the charger is at our warehouse and we are currently awaiting delivery. Once it has been delivered to us we will send it to you.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA