NR
Natasha R
1 reviews | Active since Mar 2009
03 Aug 2015, 15:59
Still no response from Samsung regarding Gear Fit
Another week has passed and still no answer from Sylvester and still no response back from Samsung, call after call after Live Chat to Samsung, someone will get back to you and still no response! It's over 2 months now that a gift that I bought for my husband is laying not being able to be used. Samsung is the WORST after sales service I've ever had to deal with!!!!
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
03 Aug 2015, 16:57Hello nvr2009,
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Samsung South Africa's reply03 Aug 2015, 16:57
Official
Hello nvr2009,
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA