MB
Michael B
1 reviews | Active since Jan 2010
23 Jun 2015, 11:23
Still no response from anyone
I have been complaining about Samsung since April regarding my faulty Note4 (please see my previous posts for more info). Every time i write a complaint on HelloPeter they respond saying that they will investigate and contact me. To this day i have had no feedback from anyone, not even a call to let me know that they are looking into the problem. <br> <br> I cannot begin to describe how furious and frustrated I am.
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Replies (1)
Samsung South Africa's replyOfficial
23 Jun 2015, 12:37Hello MichaelMaven,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
Samsung South Africa's reply23 Jun 2015, 12:37
Official
Hello MichaelMaven,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA