YT
Yisroel T
1 reviews | Active since Mar 2015
10 Jun 2015, 09:37
Still No Feedback - 3 months Later
I received some correspondence after the Hello Peter complaint and it's now gone quiet again?<br> Mary requested that I send my original purchase invoice, which I did, nothing further since then.<br> *** - the reference number
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
10 Jun 2015, 16:56Hello GimeWhatIPaid4,
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Samsung South Africa's reply10 Jun 2015, 16:56
Official
Hello GimeWhatIPaid4,
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Thank you for allowing us the opportunity to assist you.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and I thank you for pointing these out to us. We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA