JR
Jason R
1 reviews | Active since Mar 2021
19 Mar 2021, 11:36
Still awaiting "gift" after 6 months!
Waited about 4/5 months for my gift. Gave them a call and was promised an email. They even confirmed that they have stock of the gift. They said that the "manager" would email me. They promised the same thing the first time too. No email; and it's been a month.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
19 Mar 2021, 11:37Good Day Jason,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply19 Mar 2021, 11:37
Official
Good Day Jason,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM