AF
Amanda F
1 reviews | Active since Oct 2013
08 Mar 2016, 15:51
STILL AWAITING AN OUTCOME
I got a reply to my complaint about your December 16th Promotion on your washing machine to say I could expect to have someone sort it out soon, this has not happened so please look into this again and get me a RESOLUTION! Or could i just give you the washing machine back as i am not that impressed with it?
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Samsung South Africa's replyOfficial
08 Mar 2016, 17:18Hello verygrumpybylack,
Good day Amanda
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Amanda
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply08 Mar 2016, 17:18
Official
Hello verygrumpybylack,
Good day Amanda
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Amanda
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA