1 reviews | Active since Apr 2010
Stay far away from Samsung!!!
After multiple complaints of my samsung 15kg washing machine that is only a year old and had the water sensor replaced by samsung 4 times already along with the shocks and pc board. I am still facing the same exact issues and Samsung tells me there is nothing wrong. Why does your technicians replace the parts 4 times if there is nothing wrong. I am extremely disappointed in a brand like Samsung. Then they tell me to complain to the ombudsman if I'm not happy with their findings. Imagine a company tells you that. I will never buy any Samsung product again and I warn people not to buy their products. Samsung of today is not Samsung of 20 years ago. Nobody up today can tell me why the sensors needed replacement in the first place
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM