DN
Dwayne N
1 reviews | Active since Jun 2018
23 Oct 2020, 11:50
STAY AWAY FROM SAMSUNG UHD TVS
Shocking Customer Support. Zero assistance after sale!!! Be very careful with what they say the TVs are capable of doing and the features offered. Its mostly watered down HDR + unless you buy the top models that are over priced anyway!!! Rather buy Hisense!!!
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
23 Oct 2020, 11:55Morning Dwayne,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA,
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA,
SS
Samsung South Africa's reply23 Oct 2020, 11:55
Official
Morning Dwayne,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA,
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA,
SS
Samsung South Africa's replyOfficial
23 Oct 2020, 15:16Good Day Dwayne, We assure you that as Samsung customer service we are committed to providing the best possible service and assure you that this will be addressed accordingly.NM
Samsung South Africa's reply23 Oct 2020, 15:16
Official
Good Day Dwayne, We assure you that as Samsung customer service we are committed to providing the best possible service and assure you that this will be addressed accordingly.NM
Samsung South Africa's replyOfficial
23 Oct 2020, 19:43Evening Dwyane,
Your concerns have been duly noted, we have made contact with you and final response has been provided.
Kind Regards,
Samsung ZA
NM
Your concerns have been duly noted, we have made contact with you and final response has been provided.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply23 Oct 2020, 19:43
Official
Evening Dwyane,
Your concerns have been duly noted, we have made contact with you and final response has been provided.
Kind Regards,
Samsung ZA
NM
Your concerns have been duly noted, we have made contact with you and final response has been provided.
Kind Regards,
Samsung ZA
NM