MK
Marius K
1 reviews | Active since Feb 2020
28 Jan 2023, 18:41
Stay away from samsung
Bought a samsung z fold 4, 3 months ago. Has small key scratches on the hinge, and the hinge does not work. Went to SSS Cellular for warranty fix, there the **** started. Run around and trying their best with Samsung to get out of warranty fix. Eventually got report and now taken it to my insurance, to see what they say is wrong. If and i suspect it is, that their repairer sss, claims warranty and makes client pay. ****TY PRODUCT AND WORST SERVICE
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Samsung South Africa's replyOfficial
30 Jan 2023, 07:43Good day, Marius,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply30 Jan 2023, 07:43
Official
Good day, Marius,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP