AC
Anroe C

1 reviews | Active since Jun 2023

28 Sept 2024, 11:52

Stay away from S22 Ultra

Good day,

To start, since the update to 6.0.0, my phone have been losing signal and dropping calls as well internet just dropping. I am extremely dependent on my phone as I use it for calls all day long.

I have done all the resetting a phone can go through, tried different connecting options, restarted multiple times, used different SIM cards and still no resolve.

This issue led me to take my phone to SSS Cellular and received a quote of R9300. They replaced my charging board, antenna and rear panel however when I received it back, the issue still remained. I then returned it, showing the issue that I had again and they booked it in again. A week later I was told that they could find no issue and that I have to check with my Cellular services.

Long story short, both Cellular stores showed me that my SIM cards were working fine in other stores and that it is my phone that was the issue.

I absolutely upset at the fact that I have exhausted all options even paying for "repairs" and I am still sitting with a FLAGSHIP PHONE that does not work.

My trust is gone.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Sept 2024, 11:57
Official
 

Good morning  Anroe

 
I trust this mail finds you well.
Our sincere apologies for the inconvenience caused, we have received your mail and we have escalated for further assistance.
We will revert once we have feedback.
 
We appreciate your patience.
 
Kind regards
Bonolo