1 reviews | Active since Jan 2017
Stay away!!!
<p>I booked my cellphone in for repairs and was ASSURED that it would take 3-5 business days to repair and will be back in my possession in that time frame. It has been two weeks and have received absolutely no notification via SMS or mail that it has been booked in the repair centre in JHB. Went back to the store and am told the phone is in JHB, no apology for basically lying to me about it taking 3-5 days and was given the managers number which refuses to answer his phone!!! Feels as if my phone has been ******!! </p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
