FM
Fortunate M
1 reviews | Active since Aug 2016
10 Nov 2022, 21:13
Standard charger a must
Samsung ***,I just bought a Samsung A53 and it came with a strange cable not a full charger,how am I expected to charger this device?the phone itself is not cheap on top of that I need to buy the head for this strange cable? This is utter bull**** and ridiculous. One might as well go to Huawei their phones still comes with a full charger and earphones which are standard accessories,in this case all I need is a full charger. I shouldn't be buying an expensive phone and still buy a charger it makes no sense whatsoever
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Samsung South Africa's replyOfficial
11 Nov 2022, 07:35Good morning Fortunate ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply11 Nov 2022, 07:35
Official
Good morning Fortunate ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM