MG
Michael G
1 reviews | Active since Aug 2019
18 Aug 2019, 13:59
Staff needs regular customer service workshops.
The Samsung Note 10 is a fantastic device. I can't stop obsessing over the wide camera. However, I'm only giving you 3 stars because the service I received at your Samsung Store at the V and A Shopping Centre was not the best.
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
18 Aug 2019, 14:05Good day Michael We are sorry to hear about your experience. We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised. Kind regards, The SamsungSA Team:^SS
Samsung South Africa's reply18 Aug 2019, 14:05
Official
Good day Michael We are sorry to hear about your experience. We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised. Kind regards, The SamsungSA Team:^SS
Samsung South Africa's replyOfficial
19 Aug 2019, 10:26 Good day Emile
Herewith your reference number:
***
SamsungSA:^TM
Herewith your reference number:
***
SamsungSA:^TM
Samsung South Africa's reply19 Aug 2019, 10:26
Official
Good day Emile
Herewith your reference number:
***
SamsungSA:^TM
Herewith your reference number:
***
SamsungSA:^TM
Samsung South Africa's replyOfficial
19 Aug 2019, 10:43 Good day Michael
Herewith your reference number:
***
SamsungSA:^TM
Herewith your reference number:
***
SamsungSA:^TM
Samsung South Africa's reply19 Aug 2019, 10:43
Official
Good day Michael
Herewith your reference number:
***
SamsungSA:^TM
Herewith your reference number:
***
SamsungSA:^TM