hD
howard D
1 reviews | Active since Mar 2012
25 Feb 2016, 10:24
Spare batteries not available for new phones
I recently bought a Samsung Ace J1 phone. I need a spare battery and have tried multiple Samsung, Vodacom and other supplier stores. NONE of them have spare batteries for this phone. I was informed by the Samsung store that it is not Samsung's problem, it is the supplier's problem. That id absolutely bizzaree
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Samsung South Africa's replyOfficial
25 Feb 2016, 10:57Hello hgdavey,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply25 Feb 2016, 10:57
Official
Hello hgdavey,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA