1 reviews | Active since Nov 2016

13 Sept 2019, 14:07

Spamming nucance

Constantly being harrassed/spammed via sms from this store. The owners name is Pam Govender her number is *** boycott!!! ********* and immorral people lets start spamming her and see how she likes it!!

0
Replies (4)
Samsung South Africa
Samsung South Africa's reply13 Sept 2019, 14:19
Official
Good day Werner  We are sorry to hear about your experience. We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised. Kind regards,The SamsungSA Team:^SS
's update13 Sept 2019, 14:46
Reviewer Update
Thank you for your swift reply.
I have been in contact with Pam Govender who runs that store in Rosebank mall and she gauranteed me that my number was removed from their spam server.

This was 6 months ago and ever since i have been receiving spam smsses and harrassment from this store.

I have never been in that shop or mall of even city. Where are they getting my number from or more importantly why are they going to 3de person/company to spam people. I have spoken to Pam now again on whatsap then she just blocked me.

Well i am taking this further if this harrassment continues.
I hope you speak to Pam from Rosebank mall ad this kind of bully marketing is ********* and i will now stay away from your product and ask my friends and family to do the same.
Samsung South Africa
Samsung South Africa's reply13 Sept 2019, 14:50
Official
Thank you for providing us with more information. 

Our team will be in contact with you.

We apologize for the inconvenience caused.

Kind regards,The SamsungSA Team:^SS
Samsung South Africa
Samsung South Africa's reply13 Sept 2019, 14:52
Official
Good day Werner
Herewith your reference number:  
***
SamsungSA:^LZ